Unfortunately, the turnover rate of its top performers is almost twice the turnover rate of its low performers. Your instructor will give you feedback on the outcomes for the two candidates you chose. Some of the fundamental principle of the Costco is that they obey the law, they take care of their members, they take care of their employees, they respect their suppliers, and finally they reward their shareholders. If possible, interview a sales associate in a similar company to obtain additional job rewards information. If below, could be discriminatory. Words: 937 - Pages: 4. Executive Summary Companies today face many challenges to maintain market share and differentiate themselves from a highly competitive and ever evolving market place.
New hires undergo a two-day orientation. Recruiting and Selection: Transparent and well informed process. These cases are a great way to spark in-class discussion. The table below helps to understand the implications that the business growth strategy has on the staffing process at the company. There are three forms of perception fairness that applicants can feel connected to the selection and recruitment process of the company. Process goals relate to the hiring process itself, and outcome goals apply to the product of the hiring effort. Other important skills and knowledge requirements such as Sales techniques, persuasion, time management and information ordering can be held at a basic level and it can be strengthened through training.
You might also consider targeted skill sets or demographics and determine if you can obtain information about skill or demographic trends in your targeted area. Hiring externally also brings some advantages to the organization like enhancing diversity and injecting different and fresh perspectives that can be beneficial. New employees have a reduced sales target for their first year. There are two types of staffing goals: process goals and outcome goals. Some of the reasons how Costco can serve those highest quality goods of national brands for the lowest possible prices is that they eliminate different cost associated with delivery expenditures, account receivable, inventory, sales people, and fancy buildings.
Make some recommendations to address the gap. Costco case study and strategic analysis Costco Wholesale Corporation Costco , one among the few largest wholesaler giant differentiates itself applying unique strategies relating to production and operations, and marketing which make it stand out from the rest of the retailers who are also said to be competitive in the retailing and wholesaling business globally. Sales Associate Tasks Customer Service: - Greet customers and ascertain what each customer wants or needs. Currently organizations are realizing the significance challenges of working in a diverse and challenging environment. Identify a downsizing strategy to reduce the number of sales associates by 15 percent.
We are committed on attracting, growing and retaining the most talented people in the retail industry by creating a fair and positive environment where they can feel cared and comfortable, 12534 Words 51 Pages Core Results Consulting Strategic Analysis: Chern Report Date: 2014 Strategic Staffing for all of your organizations short and long term needs Table of Contents Executive Summary …………………………………………………………………………………………………………………………………. We want to mainly hire internally. Centralized Staffing Vs Decentralized Staffing. Hiring experienced candidates will cut training cost. Hiring experienced candidates will cut training cost. Use Table 1-2 and Table 1-3 in Strategic Staffing, Ch.
I want a career in retail management and simply need the opportunity to demonstrate what I am capable of doing for your company. The table below helps to understand the implications that the business growth strategy has on the staffing process at the company. Relate how the process goals you have set align with the business goals, and explain why this is important in no more than 175 words. Moreover, all current Females, Whites and Blacks sales associates all have a 5% lower percentage when compared to the availability of Sales Associates in that relevant population percentage. However, qualities and attributes are harder or nearly impossible to teach and are vital for the job requirements such as being tech savvy, loving fashion, being customer oriented and being adaptable. Costco case study and strategic analysis Costco Wholesale Corporation Costco , one among the few largest wholesaler giant differentiates itself applying unique strategies relating to production and operations, and marketing which make it stand out from the rest of the retailers who are also said to be competitive in the retailing and wholesaling business globally.
The hiring process has certainly evolved over time and has become somewhat more complex. Job Duties Customer Service: - Chern's main business strategy - Develop clientele - Significant training dedicated Technology Usage: - Perpetual Inventory System - Capture customers preferences - Check performance against quotas Administrative Duties: - Clerical work associated with a sales position e. Be sure to reread the relevant section of Chapter 5 before you do so. It also mentions the way the company managed the change. . Provide students with the opportunity to check understanding : Chapter-ending material. She is looking for long term growth opportunities.
Identify realistic long-term and short-term process and outcome goals. Before viewing the interviews for the next part of the selection process, develop a scoring key for each structured interview question and create a formula to combine the three scores into an overall structured interview score Chapter 8. Build off of their current program. Provide recommendations on how the Internet might be more effectively used to source and recruit applicants. Sorry, but copying text is forbidden on this website! Expanded discussion of the use of technology throughout the staffing process. The company currently does not tell its high-potential sales associates that they have been flagged for future promotion opportunities, believing that this would demoralize those not on the list.
Words: 5343 - Pages: 22. The entire list of assignments can be found at the end of this appendix, just before the candidate résumés are presented. Develop: Provides well timed and appropriate feedback and offers personalized training to help employees achieve goals. The most important issue is determining a safe number of nurses that should ideally work on a unit. Collective versus individual programs - programs that put newcomers through a common set of experiences as a group versus socializing them one-on-one. Formal versus informal programs - programs providing structured socialization using specifically designed formal activities and materials away from the work setting versus informal socialization done by a new hire's coworkers on the job. Knowledge of principles and 10 E each customer wants or needs.