Thinking is inductive, proceeds from specific to general. An hour later I got an email from the person leading the meeting with a list of tasks assigned to each person and description of each of them. This particular distributor is a pretty tough negotiator and takes his time in making decisions, and the manufacturer wants to know why things are taking so long in setting up distribution. However I must take the critical stand point and question the idea that we can allow ourselves to communicate across cultures based on sweeping generalisations. Being able to work across cultures is an increasingly necessary skill for all employees. The reverse holds true for High Collectivistic Context Cultures.
Thinking is deductive, proceeds from general to specific. If you want to know more about the interpretation of your scores. Leave them at the end of this post! Anthropologist Edward Hall first discussed the concept of high and low-context culture in his book Beyond Culture. A will typically need to explicitly explain more of the context than a which can assume a high level of shared context. High context implies that a lot of unspoken information is implicitly transferred during communication. One can be explicit about another's bothersome behavior. Punctuality and structure are not as important and deadlines are something to aim for not to meet at all costs.
A full understanding of these differences will effectively improve both outward, client-focused communication as well as inter-business relationships. Disagreement is depersonalized; the focus is on rational not personal solutions. To do that, I needed to put the relationship-approach aside and realise that whether the person was sending minutes after the meeting or not had nothing to do with trust. In low-context communication, more of the information in a message is spelled out and defined. The findings of Edward Hall's theory have been applied to national cultures which have been categorized by countries across the spectrum going from low to high-context. You can leave certain things unspoken. In conversation, Japanese are more likely to listen than to talk, assuming that they are being told what they need to know; they are also more likely to defer to the group than to assert their own opinions.
Non-verbal communication, gestures, sighs, silences, are extremely important in conveying the message. Translation services must understand that people in different countries are going to decode information differently based on their cultural expectations. Obviously, this ad is intended for a high-context culture. Why is this a bad idea? One thing to remember is that few cultures, and the people in them, are totally at one end of the spectrum or the other. Context is less important than words. This post is written by Robert Stitt, a content writer with Ulatus.
Productivity depends on procedures and paying attention to the goal. Intact, close-knit groups tend to not need many words to explain a complicated message because everyone in this in-group shares common references. It triggered a lot of thoughts and memories when I was reading it. Change is fast, and time is a commodity to be spent or saved. Halverson Instructions: For each of the following twenty items, check 1, 2, 3, 4, or 5 to indicate your tendencies and preferences in a work situation. High and Low Context Cultures 1. A Westerner would never dream of ordering for another individual.
Were we not bringing cultural differences into the equation of our current negotiations with a European supplier and Mexican distributor, both parties may have already walked away from the table. How efficiently something is learned is important. Then, there is a much bigger chance for success. Much importance can be placed on written information and references to handbooks, contracts or other written documentation. Hall defines intercultural communication as a form of communication that shares information across different cultures and social groups. They make and adhere to strict deadlines and focus on one task at a time. It comprises social elements such as customs, laws, dress style, architecture, literature, social standards and morals, religious beliefs, traditions, code of conduct, etc.
Low context implies that a lot of information is exchanged explicitly through the message itself and rarely is anything implicit or hidden. Social structure and authority are centralized. British humour I know that the British are often characterised as masters of sarcasm and irony. Otherwise check out the Resource page on this website: You do need to register for spam reasons. But in a high context culture, it is impossible to know from this answer if they are really thirsty, or not. A person comes to your home, and you ask them if they would like to drink some coffee or tea. As a result, people are isolated from one another.
Countries that fall into this categorization are Japan, , France, Spain, , and more. Collectivist, high-context cultures are much more team oriented. High-context cultures will use communication that focuses on underlying context, meaning, and tone in the message, and not just the words themselves. You are communicating in high context, even if you are from a low context culture. The first ad mentions the name of the company several times, literally shows the animal mascot handing money back to the insurance holder and clearly demonstrates the benefits of having coverage. Productivity depends on relationships and the group process. Multiple sources of information are used.